Submit a Claim - Instructions

If you are a current or past Navy Federal Accountholder who was assessed at least one ISA Fee between August 9, 2016, and March 24, 2023, for purchases made while you were physically located in the United States, then you are a member of the Settlement Class and are entitled to submit a Claim Form to receive a cash Settlement Class Member Payment.

To qualify for payment, you must be an eligible Class Member and submit a valid Claim Form by August 8, 2024.


File a Claim Online:

To submit an online Claim Form please enter your Unique ID and PIN below and select “Make a Claim”

* Denotes a required field

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Where can I find my login information?

File a Claim by Mail:

Fill out, sign, and date the Claim Form, then mail the Claim Form to the following address:

Morrow v. Navy Federal Settlement Administrator
P.O. Box 2329
Portland, OR 97208-2329

Remember, all Claim Forms must be submitted or postmarked no later than August 8, 2024.